Top-Up.

As you would expect topping up your phone is simple and we are working on ways to make it even simpler by offering online Top-ups, which should be available soon. In the meantime, you can Top-up in the following ways:

Swipe Cards.

A Swipe Card can be used when you Top-up at participating stores showing the signs below or at any Carphone Warehouse store:

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The first time you use your Swipe Card, you need to link it to your Talkmobile account by calling 5888. The next time you Top-up and use your swipe card the credit is immediately added to your account. Don't forget you can link more than one swipe card to your Talkmobile account, which is great news as other people can top you up if they are feeling generous!

Voucher.

By Voucher which is available to buy at participating stores where you see these signs:

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Once you buy a Talkmobile voucher you then need to activate it by calling Customer Services on 5888 from your mobile phone.

From your phone.

To Top-up using the Talkmobile SIM menu you first need to register your debit or credit card with Customer Services, if you have not already done this. When you do, you'll be asked to choose a Top-up PIN that you'll need to enter when topping up using the Talkmobile SIM Menu. Please note this Top-up PIN may be different from your Customer Services Security PIN.

Customer Services.

By calling Customer Services on 5888 from your Talkmobile handset and topping up using a Credit or Debit card. When you register your card, you'll be asked to set up a Top-up PIN. You'll need to enter this when topping up through Customer Services or from the SIM menu. If you registered your personal details when you bought your SIM or handset, you will also be asked to give your Customer Service PIN number which is set as the first two digits of your postcode and the last two digits of your phone number.

Top Up at over 72,000 outlets.

We’ve now made topping up even easier! You can now visit any of the below stores to up with Talkmobile.

Outlets
Morrisons
PayZone, e-Pay & PayPoint independent & small supermarket chains
Post Office
Co-op
Tesco
Martin McColl newsagents
CPW
Clinton Cards
Shell
Sainsbury's
Esso
Somerfield
Netto
Budgens
NAAFI
Moto
JAG Communications
Welcome Break
Northcliffe Retail
WRVS
Jet (Terminal)
RoadChef

Useful links

Need anymore help? Please visit our FAQs

Talk Mobile Limited is a Limited Liability Company registered in England and Wales under the number 04154716 and VAT NO 927 2265 20 with registered office located at 1 Portal Way, London W36RS.
Copyright © 2008 Talk Mobile Limited

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