- Very easy to use with large screen & fast response.
All phones, Pay Monthly SIM cards, free gifts and anything over £50 will delivered by DPD. You will need to sign for deliveries by DPD.
All other products under £50 will be delivered by Royal Mail.
* If you live in Northern Scotland/UK offshore locations, delivery can take up to 5 working days
** Orders placed during holiday periods may take longer to arrive
Delivery to the majority of UK addresses is free.
Delivery to certain remote locations cost £10.
For more delivery information please go to delivery FAQ’s section.
You can return most products within 14 days.
You can return or exchange almost anything you buy from us online or over the phone. As long as you let us know within 14 days of the day we first try to deliver your product.
What can't I return or exchange?
If you want to exchange your phone for something else, you'll need to return it for a full refund and then make a new purchase. You may lose the phone number you were given, you may have to take an extra credit check, and the whole process may take a few days longer than if you were doing a straight exchange.
If there's something wrong with your product, give us a call on 0870 071 5888
We'll let you know if you're eligible for a return, exchange or repair.
If you're eligible for a return:
If you're eligible for a repair: