How to Top-up

Where and how to top-up

As you would expect, topping up your phone is simple and easy and can be done online or in over 84,000 stores nationwide. You can Top-up in the following ways:

Top-up card

A Top-up Card can be used when you Top-up at participating stores showing the signs below or at any Carphone Warehouse store.

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The first time you use your Top-up card, you need to link it to your Talkmobile account by calling 5888. You will not need to do this if you have a Top-up card that has your mobile number printed on it.

The next time you Top-up and use your Top-up Card the credit is immediately added to your account. Don't forget you can link more than one Top-up Card to your Talkmobile account, which is great news as other people can top you up if they are feeling generous!


Vouchers are available to buy at participating stores where you see these signs:

top-up logos

Once you buy a Talkmobile voucher you then need to activate it by calling Customer Services on 5888 from your mobile phone.

From your phone

Call Customer Services on 5888 from your Talkmobile handset and topping up using a credit or debit card.

Customer Services


When you register your card, you'll be asked to set up a Top-up PIN. You'll need to enter this when topping up through Customer Services or from the SIM menu.

If you registered your personal details when you bought your SIM or handset, you will also be asked to give your Customer Service PIN which is set as the first two digits of your postcode and the last two digits of your phone number.

You can Top-up at over 84,000 outlets

We've now made topping up even easier! You can now visit any of the below stores to Top-up with Talkmobile.

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